QR Pay by DiveHQ

STRATEGYPRODUCT DESIGNWIREFRAMING & PROTOTYPING

Dive into effortless transactions.

Paying someone in person still takes too many steps: card readers, account numbers typed by hand, transfers that stall. DiveHQ wanted a mobile app that made paying as fast as pointing a camera.

VIEW INTERACTIVE PROTOTYPE
QR Pay app, view interactive prototype

THE SOLUTION

QR Pay is built around Scan to Pay, so most payments take a scan and a confirm. Around it sit direct bank transfers, Dive Tags (custom handles people can pay instead of typing account details) and bill-splitting, all in one app.

QR Pay app screens

ROLE

I was the lead designer and researcher on QR Pay. I ran the user research, built personas covering DiveHQ's audience and used them to set the product's direction. Then I mapped the user flows, sketched wireframes and designed the visual identity and the full interface in both light and dark mode.

QR Pay low-fidelity wireframe sketches
QR Pay mockups, birds-eye view in Figma
QR Pay style guide, Nunito typography and colour palette
QR Pay user personas, Grace and Timothy
QR Pay user flow diagram

WRAPPING UP

The lesson I took from QR Pay is that in fintech, trust comes from the design. People hand over their money only when every step is predictable, so I checked each decision against the personas and flows and cut anything that added a step without adding certainty.